Privacy Policy

Last Updated: Feb 23, 2026

OctaScale Technologies Private Limited (“OctaScale”, “we”, “our”, or “us”) respects your privacy. This policy explains how we collect, use, and protect your information when you interact with us.

1 Who We Are

Company Name: OctaScale Technologies Private Limited

Website: www.octascale.com

Email: privacy@octascale.com

2 Information We Collect

a) Information you provide directly

When you contact us through a form or email, we may collect:

  • Name
  • Email address
  • Phone number (if provided)
  • Company name (if provided)
  • Message / enquiry details

b) Information collected automatically

When you use our website, we may collect limited technical and usage information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date/time of visit
  • Referral source

This helps us understand website usage and improve the website.

3 How We Use Your Information

  • Respond to your enquiries
  • Communicate with you about requested services
  • Improve our website and content
  • Monitor website performance and security
  • Maintain basic business records
  • Comply with legal obligations (if required)

4 Cookies and Analytics

Our website may use cookies and similar technologies for basic functionality and analytics.

Google Analytics — We use Google Analytics to understand how visitors use our website (pages visited, interactions, approximate location). Google Analytics may collect browser/device details and usage patterns.

You can control cookies through your browser settings. If you block cookies, some parts of the website may not function properly.

5 Sharing of Information

We do not sell your personal information.

We may share information only when necessary with trusted service providers (hosting, analytics, email/form tools) for legitimate business purposes.

We may also disclose information if required by law or to protect our legal rights.

6 Data Retention

We keep personal information only for as long as needed for the purposes described in this Privacy Policy, including responding to enquiries, maintaining records, and meeting legal or operational requirements.

7 Data Security

We take reasonable steps to protect information shared with us, including using standard website security measures (HTTPS, access restrictions). However, no method of transmission over the internet is completely secure.

8 Your Choices and Rights

You may contact us to:

  • Request access to personal information you shared
  • Request correction of incorrect information
  • Request deletion (subject to legal/operational requirements)
  • Ask questions about how your information is used

To make a request: privacy@octascale.com

9 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised “Last Updated” date.

11 Contact Us

If you have any questions about this Privacy Policy, please contact:

OctaScale Technologies Private Limited

privacy@octascale.com

We aim to respond within 1–2 business days.

By using our website, you acknowledge that you have read and understood this Privacy Policy.
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